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iTunes Data Recovery

Steps for recovery using a macintosh computer :

 

Connect the ipad/iphone to your computer.

 

In very specific cases, there is a temporary data file on the device that you may be able to recover by connecting to a Macintosh computer and using iTunes app to access the file.

1) Open iTunes (don’t sync unless you normally do so- it’s NOT required for this to work)

2) Go to the View menu and do "Show Sidebar" if not already visible.

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2) Select your ipad/iphone in the list on the left (the sidebar) or from the top bar depending on you itunes version.

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4) Either across the top of the window that appears or as in the above example along the side is "summary info apps music etc"

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5) Select "File Sharing" if available

          NOTE: older iTunes may show "Apps" as a choice instead

           a) For those cases select Apps

           b) Scroll to the bottom of the page

           c) There is a section labeled "File Sharing" - select it there

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6) From the list of choices, select iScout Basketball

 Screen_Shot_2018-01-07_at_8.36.22_AM.png

7) A list of files appears on the right. Copy any files with iscoutbball in the name and send that to us. (ie. iscoutbball.bkup). To copy the file - drag it to your desktop. From there you can add it to an email.

 

Mike Schroeder

iScoutSports.com

 

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